We appreciate the trust you place in Total Home Performance LLC, and we are committed to respecting your privacy and the security of your personal information. This privacy policy describes the information that we collect and how we use it.

INFORMATION WE COLLECT
We may collect information (including name, address, telephone number, project details, and email address) when you:

Sign up for our newsletter
Inquire about our services
Sign up for updates
Enter a contest or sweepstakes
Are referred to us through a marketing promotion
Participate in a marketing survey, promotion or event
We maintain the data that you provide us in a secure database. We also gather information about how visitors navigate through our Web site by using clickstream data gathered with "cookies" and/or other online tools such as "pixel tags." See Cookies and Pixel Tags below for further information.

WHAT DO WE USE YOUR INFORMATION FOR?

At Total Home Performance LLC, we always want to provide you with the best possible experience and fulfill your needs exactly as you've requested. In order to do this, we collect information that allows us to:

  • Provide the services you request

  • Contact you about an inquiry

  • Send you Total Home Performance LLC email updates

  • Customize our communications to you



INFORMATION WE SHARE WITH OTHERS AND YOUR PRIVACY RIGHTS
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

YOUR CHOICES ABOUT COMMUNICATION FROM Total Home Performance LLC
We offer choices about the types of information you receive from us. If you prefer not to receive email updates or newsletters from us please follow the unsubscribe using the link provided in each edition of the email, or please contact us at website@totalhomeperformance.com or at

Total Home Performance LLC
8692 Brooks Dr., Easton, MD 21601

Please be sure to provide us your exact name and email address so that we can be sure to identify you correctly.

HOW WE USE EMAIL
When you provide us your email address, we will email you as necessary to respond to a request for or inquiry about our services, or to provide ongoing customer service. We may also send promotional email about products, special offers, services or events that we believe may be of interest to you. It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each email.

COOKIES AND PIXEL TAGS
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Website. They also allow us to enhance and personalize your online experience, so that the information you receive is more relevant to you.

We also use pixel tags – tiny graphic images – to tell us what parts of our Web site you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us. We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone but us.

LINKS TO OTHER SITES
Occasionally we provide links on our Web site to other sites we think you will enjoy. These sites operate independently of Total Home Performance LLC, and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

PRIVACY OF CHILDREN ON OUR WEBSITE
Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

POLICY CHANGES
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Website. We encourage you to review our privacy policy periodically.

QUESTIONS OR COMMENTS?
We always welcome your questions and feedback. For privacy-related issues, please contact us at:

Total Home Performance LLC
8692 Brooks Dr., Easton, MD 21601
website@totalhomeperformance.com

Schedule Service

What Our Customers Are Saying About Us

  • The contractor was thorough, professional and impressive in the presentation and completion of the work completed at our home. Their work crew was extremely neat, efficient and timely in getting the work done. I highly recommend Total Home Performance, L.L.C.

    John Davis
  • Total Home Performance did an outstanding job. The work was completed as promised (time/price/quality).

    Joseph Holt
  • Entirely Satisfactory - Derek Dombrosky is an extremely capable young man.

    Elden and Barbara Hartshorn
  • Over all the THP experience was complete thorough and very professional. The equipment utilized was first rate and the work was excellent.

    William Gilmore
  • Total Home Performance is a yong company that is dedicated to doing outstanding work. Following the energy audit, Derek made an excellent presentation to us regarding our problems and their proposed solutions.

    Bill Leasure
  • Excellent staff. Professional work. Worked well with my schedule.

    Dean Hinton
  • Total Performance LLC was a very professional, hard working group. Since we are a total electric house with three heat pumps and a crawl space, we are looking forward to a lower power bill this winter.

    Ed Bishop
  • Total Home Performance was an excellent contractor. They were very knowledgeable and recommended solutions which were very helpful in improving the livability and energy efficiency in my home.

    Peter Kennedy
  • Contractor was on time, neat, had very good workers, and cleaned up after finished. Very satisfied.

    Patrick
  • The owner of the company Derek, came to our home soon after we contacted the company for an audit. He seemed to do a very thorough evaluation in all parts of the house.

    Joyce M. Fitzpatrick
  • We had our home sealed and our crawl space too and as the winter months are here---we feel the difference already.

    Tim Nowak
  • Addressed a number of issues we had with an old "ballon frame" house. Updated crawlspace and insulated attic.

    Gary
  • The work was done effeciently and I could feel the difference in the in the heat/air right away. I am very happy with the work that was done.

    Judy
  • Designated work completed as scheduled. Workers were courteous and completed work in above average manner.

    Larry Fry
  • I was amazed at the immediate impact of house sealing on the level of comfort. I have to wait until next winter to see if the savings are as expected. The contractors crew were very professional and very careful.

    B J Latka
  • We were very pleased with Total Home Performance and the energy audit experience. All the employees were very professional, they showed up on time to perform the audit, which took about two hours, as they indicated.

    ocjacobs
  • Very capable personnel, respectful of our home, pleasant, able to answer question intelligently, thorough.

    John Bayliss
  • Company was outstanding.

    Dr Bill Plack
  • This is the second time the contractor has done work for us and each time it was a delight doing business with him.

    The Danns
  • We are delighted with the work that Total Home Performance performed in our home. The workers and the type of work they did were professional. They updated us on the status of work. We would definitely utilize them in the future if the need arises.

    David Turner
  • Total home performance did a great job sealing, removing decking in attic and installing new insulation and attic tent. They cleaned everything left no mess. Wife was very happy when she got home.

    Jimmy
  • Everyone was very nice and explained the reason for every improvement they suggested. There were several issues with having my information submitted for my rebates from my electric company, but they were eventually resolved.

    Crystal D.
  • Professional and friendly people provided excellent service.

    David Gibson
  • The company was dependable in terms of doing what they said they would, when they said they would. They seemed to be very knowledgeable. They resolved several of the issues that their audit indicated were problems.

    Karen
  • I can only say one word for the performance of Total Home Performance LLC is EXCELLENCE in all areas of work performed. Aside from a job well done, cleaned up working space at the end of each day, kept me informed as to what was taking place from day to day, and also finished the job on time.

    BJD
  • Everthing done well – sales, energy audit, installation, paperwork.

    Roger Crow
  • Total Home Performance has been very easy to deal with and I found them very efficient.

    Julie Libby
  • Matt Hargrove and his crew were excellent, on time and completed the work as indicated with no additional ala carte charges. Matt came out on the evening of hurricane Irene after we noticed our sump pump not working.

    Deb Rich
  • All went well. Very polite and professional. Finished work in timely manner. Hope it helps improve our heating costs!

    Bonnie Greer
  • From start to finish a very good experience. Complete analysis of needed upgrading to implementation was very positive experience. Work crew was very responsible and personable.

    Chuck and Ruth Barbour
  • My experience with the Maryland Home Performance program was very good for the following reasons. 1. The use of a certified contractor in energy efficient methods. 2. Having a certified contractor company that employs a crew that does good work.

    Sidney Schneider
  • Contractor was professional and completed all tasks as agreed. Program was helpful. We hope to realize energy savings over the coming years.

    Bruce Thomas
  • The contractors were kind, courteous and respectful of our home.

    Ed Watkins
  • The workers were experienced, fast, and neat. In addition they were polite. This is my first year in my home so I have no way of comparing my energy use this year with other years. I am satisfied with the work done.

    Carol
  • Work was completed on time and the workers went above and beyond. Great company to work with kept us informed the whole process

    Richard Covert
  • I can only say one word for the performance of Total Home Performance LLC is EXCELLENCE in all areas of work performed. Aside from a job well done, cleaned up working space at the end of each day, kept me informed as to what was taking place from day to day, and also finished the job on time.

    Maryland Local
  • From start to finish a very good experience. Complete analysis of needed upgrading to implementation was very positive experience. Work crew was very responsible and personable.

    Maryland Local
  • The workers were experienced, fast, and neat. In addition they were polite. This is my first year in my home so I have no way of comparing my energy use this year with other years. I am satisfied with the work done.

    Maryland Local
  • Matt Hargrove and his crew were excellent, on time and completed the work as indicated with no additional a-la carte charges. Matt came out on the evening of hurricane Irene after we noticed our sump pump not working.

    Maryland Local

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